The Ministry of Justice, in cooperation and coordination with the Judicial Training Institute, holds a summer training program, which targets the category of newly graduated citizens who are expected to graduate from the universities in the State. The program aims to provide trainees with practical skills complementary to theoretical studies and to develop their abilities in the context of the work environment.

Objective advice

Knowing the extent to which youth and graduates benefit from the content of the training program.

Expected decisions

The opinions and observations of participants and community members will be collected to develop the content of the program.

Subject advice

The (Ask Adel) platform represents one of the effective daily channels of communication with customers and the public to provide services and respond to inquiries through the virtual assistant and the work team. In order to ensure the quality of these services, the Ministry of Justice launched a questionnaire to measure customer satisfaction with the platform's effectiveness and speed of response

Objective advice

Through this consultation, Ministry of Justice aims to evaluate the effectiveness of the virtual assistant (chatbot) and the response of the work team to instant messages through Ask Adel channel in addition to measuring customer satisfaction so as ensure service improvement to meet the needs and expectations of all categories of customers.

Expected decisions

All suggestions and opinions will be reviewed and studied to further develop and enhance the service based on the results of the consultation

Subject advice

A new service related to registering a request for the execution of returned cheques for non-fulfillment of the full value of the cheque or partial fulfillment of the value of the cheque, through which the cheque bearer can apply for the service to implement and collect the remaining amount owed by the cheque owner in accordance with Federal Law No. 14 of 2020 amending some provisions of the Commercial Transactions Law No. 18 for the year 1993.

Which helps to speed up the litigation process and raise the standards of the judicial work system and ensure the provision of the best judicial services to individual litigants. The direct execution of returned cheques is a qualitative transfer to the process of collecting the value of the cheque from what it was previously working. And through a fast-electronic service.

Objective advice

The advice aims to know the public's opinions and suggestions about the service and its importance in saving time and effort, and to make the cheque execution service of quality and speed and contribute to enhancing customer satisfaction.

Expected decisions

The Ministry will monitor the most prominent suggestions and opinions, study them, and take the appropriate action and amendment in this regard

The letters Rogatory service provides a smart link between the state's courts to exchange judicial correspondence and enables the applicant to access his dues by seizing the property of the defendant anywhere in the country, which helps to speed up the litigation process and raise the standards of the judicial work system, and ensure the provision of the best judicial services to litigants and the rest of the groups concerned in the judicial work, such as lawyers and experts all over the country, and making the judicial implementation a swift and immediate matter. This service is a vital project requiring the transfer of courts within the process of smart transformation to a whole new stage, in smart linking between state courts and government departments and institutions, so that judicial 'correspondence' is exchanged among them through the smart system, whereas the requesting court sends the letter rogatory to the requested court via the system, which enables the requested  court to send the  letter rogatory  to the institution or department that has inquired about it to carry out the  letter rogatory. 

Objective advice

The advice aims to know the opinions and suggestions of the public on the service and its importance in saving time and effort, and making the judicial implementation a swift and immediate matter.

Expected decisions

The ministry will monitor the most prominent suggestions and opinions, study them, and take appropriate action and amendment in this regard.