Current Consultations

    • Share your opinion on Meezan Magazine -Minsitry of Justice

      View

      • Share your opinion on Meezan Magazine -Minsitry of Justice

       

      Subject of Consultation:

      "Meezan" Magazine is published by the Ministry of Justice on a monthly basis. It is a news and cultural magazine that aims to disseminate legal knowledge and promote legal awareness within the community. Click here to access the Magazine.

       

      This digital consultation seeks to engage the public in evaluating the Magazine's content, assess their satisfaction and collect their recommendations that would better align the Magazine with their legal and community-related interests.

       

      Purpose of Consultation

      The purpose of this consultation is to evaluate public satisfaction with "Meezan" Magazine, how beneficial readers find its legal content, and identify areas for improvement to make the Magazine more engaging and impactful.

       

      E-decision making

      This digital consultation will enable us to gather public opinion and feedback on "Meezan" Magazine, which will help us refine its content, improve its design, and expand its readership, thereby reinforcing Magazine's role in disseminating legal culture throughout the community.

       

       


    Closed Consultations

    • Public Consultation on the New Personal Status Law (Civil)

      View

      • Public Consultation on the New Personal Status Law (Civil)


      Consultation Subject   


      The Ministry of Justice is committed to fostering an inclusive and responsive environment where the voices and opinions of the public are valued. With a steadfast dedication to continuously improving policies and regulations, the ministry actively seeks and encourages the input of individuals, organizations, and communities. By engaging in open dialogues, soliciting feedback, and gathering opinions, the ministry strives to better understand the needs and concerns of the public it serves. This ongoing process of obtaining diverse perspectives and ideas enables the ministry to adapt and enhance its policies, programs, and initiatives, ultimately leading to a more effective and equitable justice system that serves the public in the best possible manner.

      Accordingly, the Ministry would like to obtain the public's opinion regarding the Personal Status Law (Federal Decree Law No. 41 of 2022


      Campaign Brief & Details


      The Ministry would like to obtain the public's opinions regarding the Personal Status Law, which states: 

      First: Scope of application of the law

      1. The law applies to non-Muslim citizens of the United Arab Emirates.

      2. To non-Muslim foreigners residing in the country unless one of them insists on the application of his law regarding the articles of marriage, divorce, inheritance, wills, and proof of parentage, without prejudice to Articles 12,15. 13, 16 and 17 of Federal Law No. (5) of 1985 on Civil Transactions and its amendments.

      3. The parties mentioned in paragraph (1) may agree on other legislation regulating the family and personal status in force in the State instead of applying the provisions of this Decree Law.

      4. The provisions of the Law shall apply to all incidents that occur after the entry into force of its provisions. 

      Second:

      1. Divorce lawsuits filed in accordance with the provisions of this Decree Law shall be excluded from being presented to family guidance officers and shall be submitted directly to the court for issuance of a judgment from the first session.

      2. Equality between men and women in rights and duties, this is exemplified by the following:

      1) Testimony: Equality in testifying before courts.

      2) Inheritance: Equality between men and women in the distribution of inheritance according to the provisions of this Decree Law.

      3) Right to seek divorce: Both husband and wife may request a divorce from the court without prejudice to their rights related to divorce.

      4) Joint custody between the two until the child reaches the age of eighteen, after which the child has freedom of choice.

       Third: Provisions of Civil Marriage Article 5:

      1. Conditions of the civil marriage contract.

      2. Civil marriage contract procedures and documentation.

      3. Divorce alimony and its renewal date.

      4. Compensation of any of the spouses to the other for any damage caused due to divorce.

       Fourth: 

      Fourth: Custody of children:

      1. Joint custody.

      2. Who has the right to custody and when it drops?

      3. The dispute between the father and mother regarding.

      Fifth: Inheritance and wills:

      1. Who owns the right to the estate and its amount?

      2. The law applicable to foreign heirs.

      3. The amount of distribution of the heritage in the absence of its will.

       Sixth: Procedures for opening and distributing the estate file:

      1. Procedures Guide for Addressees of the Provisions of the Decree Law.

      2. Issued by the Council of Ministers.

       Seventh: Procedures for registering wills:

      1. The register prepared for the registration of the wills of those addressed by the provisions of the Decree Law in accordance with the procedures specified in the executive regulations of the decree.

      2. Fill out the will registration form during the signing of the marriage contract to indicate how the money is distributed in the event of death of either one of them.

      Eighth: Proof of parentage:

      1. by proving the parentage of the newborn.

      2. The court orders a DNA test and does not issue an order to prove parentage for those who wish except after investigating two cases: 

      a) Child of unknown parentage.

      b) The possibility of the age difference for the person who claims his lineage.

      c) Cabinet Decision on Adoption and Alternative Families Procedures and Implications.


      Instructions


       The Ministry of Justice aims to spread awareness of the Civil Personal Status Law Federal Decree-Law No. (41) of the year 2022 and launch a dialogue with the interested public regarding the provisions of the law.





    • Partners & Stakeholders

      View

      • Partners & Stakeholders

      In the course of the development of the strategic plan of the Ministry of Justice for the period 2027-2029, the Ministry aims to develop its services and to bolster cooperation with its partners for the attainment of the highest levels of competency, transparency and fairness. We would kindly request you to participate in this survey, which aims to collect your opinions and suggestions on the Ministry's vision, values, objectives and strategies, to ensure that the plan meets the actual needs of yours and of the customers.

    • Enhancing Community Participation in Setting Justice Sector Priorities within the Participatory Budget

      View

      • Enhancing Community Participation in Setting Justice Sector Priorities within the Participatory Budget


      Objective

      As part of the UAE's commitment to upholding the rule of law and developing the justice system, this consultation aims to engage citizens, lawyers, judges, and civil society in identifying key priorities for improving the justice sector within the upcoming participatory federal budget. The consultation focuses on gathering opinions and suggestions to enhance the quality of judicial services, simplify procedures, and promote transparency and justice.

      Decision Making

      The results of this consultation will be analyzed by specialized teams at the Ministry of Justice. Feedback and suggestions will be taken into consideration in the formulation of plans and projects within the Participatory budget, with the aim of achieving sustainable and effective development of the justice sector, thereby strengthening public trust in the judicial system.



    • AI-powered Regulated Sandboxes or Incubators

      View

      • AI-powered Regulated Sandboxes or Incubators

      AI-powered regulated sandboxes or incubators are virtual environments designed to safely and effectively develop and test AI applications. These environments offer tools and resources that assist developers in both public and private organizations to experiment AI models and evaluate their performance prior to deployment in real production settings.


      Examples of Sandbox Use: 

      - Weather forecasting: Meteorological centers use sandboxes to create AI models capable of analyzing climate data and predicting weather with greater accuracy, aiding in planning and preventive measures. 

      - Digital shopping: Companies employ sandboxes to develop AI models that analyze online customer behavior and generate personalized recommendations, thereby enhancing the effectiveness of marketing campaigns.


      Purpose of Consultation: 

      The MOJ consistently aims to adopt the latest technologies to improve efficiency and transparency in the various services it offers to its customers. In this context, we would like to hear your feedback on the influence of AI-powered sandboxes on digital transformation within the federal courts and prosecution sectors.


      Decisions expected from this Consultation: 

      Your feedback and suggestions will be incorporated into the MOJ's strategic plans for adopting AI technologies to improve the efficiency of services provided across various sectors of federal courts and prosecutions



    • Advice on the Ministry of Justice's Performance in the "Zero Government Bureaucracy Programme"

      View

      • Advice on the Ministry of Justice's Performance in the "Zero Government Bureaucracy Programme"

      Topic


      As the Ministry of Justice strives to enhance and streamline government processes, we welcome your feedback on the Ministry's performance in the "Zero Government Bureaucracy Programme."


       


      Objective


      This survey aims to evaluate customers' satisfaction with the Ministry of Justice's implementation of the "Zero Government Bureaucracy Programme", which seeks to streamline government processes and lessen customers' burdens by gathering participant feedback and experiences. We also aim to pinpoint strengths and areas for improvement in order to enhance the delivery of more effective and efficient government services, which contributes to enhancing customer experience and improving wellbeing.



      Expected decisions as a result of this consultation


      1.        Analysis of Results: Reviewing data obtained from the survey to assess customers' level of satisfaction with the "Zero Bureaucracy" Programme at the Ministry.


      2.        Identifying Areas for Improvement: Identifying the aspects requiring improvement according to feedback from participants.


      3.        Taking Remedial Actions: Improving services and procedures to streamline transactions and reduce burdens even more.


      4.        Public communication: Keeping the public informed about the Ministry's steps following the survey results for increased transparency and improved communication.


      5.        Ongoing assessment: Regularly monitoring performance to guarantee continual improvements and increasing the effectiveness of services.


    • Consultation for Private Notary Registration Initiation

      View

      • Consultation for Private Notary Registration Initiation

      Topic

       His Highness Sheikh Mohamed bin Zayed Al Nahyan, the President of the UAE, issued Federal Decree Law No. 20 of 2022 on the Regulation of Private Notary Profession. This law introduces private notary licensing and conditions for practicing the profession. The new legislation brings a variety of advantages, including the enhancement of the local workforce, alignment with the Federal Government's strategic vision to boost Emiratization rates, promotion of competition between the private and public sectors, offering of increased options for customers, and the opportunity for qualified professionals to deliver notary public services through nationally licensed notaries in their private offices, available 24/7. The Ministry of Justice has initiated the registration process for individuals interested in pursuing this career, allowing them to apply for licenses via its digital platforms

       

      Objective


      By gathering your suggestions and feedback, we aim to elevate our service standards, maintain quality and efficiency, and align with the Zero Bureaucracy Programme. We will utilize them to streamline the process by cutting unnecessary steps.

       

       

      Expected decisions as a result of this consultation

       

      Your feedback and suggestions will be integrated into the MOJ's strategies aimed at refining and expediting the registration procedures for individuals seeking to register as private notary, thereby facilitating a more efficient and expedient experience.

       



    • Consultation regarding the Ministry of Justice's WhatsApp channel

      View

      • Consultation regarding the Ministry of Justice's WhatsApp channel

      Aim and subject of the consultation

      The Ministry of Justice has introduced the WhatsApp channel as a swift and effective communication platform for customers, ensuring they receive prompt responses to their inquiries and comments. This initiative aligns seamlessly with modern technologies, catering to accessibility for all.

      Through the WhatsApp channel, customers and members of the community can communicate with the Ministry easily and conveniently 24/7. The Ministry publishes information about the Ministry's services and acquaints the customer with the main procedures, application channels, and documents required to complete the service, fees, etc. It also provides access to laws and legislation, and contributes to educating community members. Legally.


      Objective of the consultation


      As part of its commitment to customer satisfaction, the Ministry actively involves customers in the development of communication channels, aiming to enhance overall happiness levels and maintain sustained relationships with its clientele.

      Anticipated outcomes from implementation


      The diversity of communication channels that the Ministry adopts to enhance communication with customers and members of society to learn about their needs and inquiries and to obtain their opinions on the procedures, channels and systems for obtaining services in a way that suits their preferences and contributes to achieving happiness, quality of life, justice and equality for all.



    • Share your opinion about the legal portal page

      View

      • Share your opinion about the legal portal page

      Consultation topic

      The Ministry of Justice has established the UAE Legal Portal on its website https://elaws.moj.gov.ae/HomePages/indexAR.aspx, where the most recent legislation, decisions from the Federal Supreme Court, fatwas issued by the Legislation Department, international agreements, and federal laws are presented in Arabic, English, and other languages.

      Through this digital platform, our aim is to actively engage with the audience, solicit their opinions regarding the portal, assess their satisfaction with the content, and identify optimal strategies for enhancement. Digital feedback may encompass inquiries about the portal's design and usability, its shareability on social media, the accessibility of crucial information to the public, and any suggestions or feedback to advance the portal's development.


      Objective of the consultation


      The digital consultation aims to know the extent of the public's satisfaction with the UAE legal portal and their benefit from its contents.


      Electronic decision making


      Digital consultation enables us to obtain feedback and suggestions from the public about the legal portal which will support us in developing and improving the portal and its contents.



    • Prediction map of future issues

      View

      • Prediction map of future issues

      Subject of the consultation

      The Ministry of Justice has unveiled the "Prediction Map of Future Issues" on its open data page at www.moj.gov.ae. This interactive tool forecasts the number of cases anticipated to be registered in the coming two years.

      This digital consultation initiative is to actively involve the audience, solicit their opinions regarding the page, gauge their satisfaction with the content, and identify optimal ways to enhance it.

       Digital consultation may include questions about the design and usability of the page, its sharing with others on social media, the availability of important information to the audience, as well as any suggestions or feedback that can be provided to develop the content.

      Objective of the consultation

      Digital consultation aims to determine the extent of the public's satisfaction with and benefit from the map of predicting future issues and open data.

      Electronic decision making

      Digital Consultation enables us to obtain feedback and suggestions from the public on the development of open data content which will support us in developing and improving our prediction map of future issues.


    • Public Consultation on the Issuance of Digital POA Service

      View

      • Public Consultation on the Issuance of Digital POA Service

      Subject advice

       


      The Ministry of Justice launched a new service (issuing the digital  POA ), within the digital platform of the Ministry, which aims to encourage the use of the remote litigation system to facilitate the customer's journey.


      The customer from anywhere and at any time can submit his transaction and issue his digital POA in less than 10 minutes without the need for the intervention of a notary public. This system also allows safe keeping of POAs by linking with the blockchain system and digital wallet and issuing digital agencies documented with this modern technology. With the possibility to share it digitally with various parties and competent authorities, and the possibility of verification later through the digital platform of the government.

       

      Objective advice

      Announcing the new digital service and urging customers to complete and submit their transactions through this system.

       



      Outcome

      During this consultation, the Ministry diligently studied and analyzed the significant proposals put forth by the public. By carefully considering the ideas and suggestions provided, the Ministry has embraced the aspirations of the people and taken appropriate actions to enhance the POA  service. This reflects the Ministry's commitment to actively incorporating the public's input and ensuring that the POA service aligns with the needs and expectations of the community. By leveraging the valuable insights gained from the consultation, the Ministry aims to improve the effectiveness, efficiency, and overall quality of the POA service. These efforts highlight the Ministry's dedication to responsive governance and its endeavor to deliver

      a service that truly serves the public and contributes to their welfare and satisfaction

      https://www.instagram.com/reel/CksM6vtJQcD/

    • Public Consultation on the Justice Services the Public Needs in the Future - Provisioned by the Ministry of Justice

      View

      • Public Consultation on the Justice Services the Public Needs in the Future - Provisioned by the Ministry of Justice

      Subject 

           Ministry of Justice seeks to involve the customers in developing innovative future services and design new services based on the stages of human life and their needs

      Campaign Brief & Details


      The Ministry will redesign services and processes and develop new services that meet the future directions and needs of the judiciary

       

      Instructions


      Re-engineering of services and processes - launching a new list of services


    • Public Consultation on the Summer Training Program by the Ministry of Justice

      View

      • Public Consultation on the Summer Training Program by the Ministry of Justice

      About the Campaign

      The Ministry of Justice, in cooperation and coordination with the Judicial Training Institute, holds a summer training program, which targets the category of newly graduated citizens who are expected to graduate from the universities in the State. The program aims to provide trainees with practical skills complementary to theoretical studies and to develop their abilities in the context of the work environment.

      Campaign Objective

      Knowing the extent to which youth and graduates benefit from the content of the training program.

      Expected Outcomes

       The opinions and observations of participants and community members will be collected to develop the content of the program.




      Outcome

      The feedback and suggestions provided will be considered collaboratively with the relevant departments to establish coordination and explore the incorporation of the participants' ideas from the summer training in future endeavors. Efforts will be made to implement these ideas in a manner that aligns with the practical training conducted within the court's work domain.

    • Public Consultation on the New Proactive Services Provided by the Ministry of Justice

      View

      • Public Consultation on the New Proactive Services Provided by the Ministry of Justice


      Subject advice

      The Ministry of Justice has launched a package of proactive services with the aim 


      Campaign Brief & Details


      Through this advice, the Ministry of Justice seeks to listening to the voice of the customer and studying the impact of the proactive services that have been launched. It is also keen to involve the customer in the process of designing new proactive services that reduce time and effort

      Instructions


       The Ministry of Justice aims to measure the impact of customers on proactive services

      https://www.moj.gov.ae/ar/services/proactive-services.aspx

       

      Expected decisions


      Development and improvement -launching other proactive services

       


    • The family counseling portal

      View

      • The family counseling portal


       


      Subject -The family counseling portal / Ministry of Justice


      The family counseling portal launched by the Ministry of Justice is a unique model that accelerates results and stimulates innovation; in order to achieve the ambitious strategic plans of the Ministry within a short period of time.

      Through this portal, the Ministry aspires to build a cohesive society, support family stability, consolidate marital relations, reduce divorce cases, avoid problems resulting from family disintegration, and reduce feelings of tension, anxiety and alienation between spouses.

       

      The Ministry has used the artificial intelligence feature in the portal to ensure government efficiency and speedy response to all inquiries and consultations; Where the artificial intelligence develops and selects the best answers for the direct automated response to the customer, and the family counseling team undertakes the process of reviewing and updating the answers and automated responses and then joining them again to the artificial intelligence database in order to improve the automated responses and collect the largest number of related topics.

       

       

      Objective advice

      The advice aims to know the opinions and suggestions of the public about the portal and its importance in strengthening family and marital relations and consolidating social cohesion, and making family consultations fast, flexible 24/7

       

       

      Expected decisions


      The Ministry will monitor the most prominent suggestions and opinions, study them, and take the appropriate action and amendment in this regard

       


      Outcome

      To improve the customer's experience with the Smart Family Counseling System, we are improving the capabilities of the AI (Artificial Intelligence) in responding to customer consultations by reviewing the questions and answers that are received on the system through the family counseling team, then we fed the artificial intelligence database with them again to improve the efficiency of the automatic responses to the customer.

       

    • Customer satisfaction questionnaire on the electronic services of the Ministry of Justice

      View

      • Customer satisfaction questionnaire on the electronic services of the Ministry of Justice

      Subject advice


      Customer satisfaction  questionnaire on the electronic services of the Ministry of Justice 


      Objective advice


      Within the framework of the Ministry of Justice's keenness to continue developing its services, this questionnaire was established to assess the extent of customers' satisfaction with the electronic services provided by the Ministry.

       

      Expected decisions

       

      The results of the consultation will be shared with the relevant departments to prepare an action plan to develop and improve services based on the results of the  questionnaire . 

       


    • Ask Adel

      View

      • Ask Adel





      Subject advice


      The (Ask Adel) platform represents one of the effective daily channels of communication with customers and the public to provide services and respond to inquiries through the virtual assistant and the work team. In order to ensure the quality of these services, the Ministry of Justice launched a questionnaire to measure customer satisfaction with the platform's effectiveness and speed of response

      Objective advice

       

      Through this consultation, Ministry of Justice aims to evaluate the effectiveness of the virtual assistant (chatbot) and the response of the work team to instant messages through Ask Adel channel in addition to measuring customer satisfaction so as ensure service improvement to meet the needs and expectations of all categories of customers.

      Expected decisions

      All suggestions and opinions will be reviewed and studied to further develop and enhance the service based on the results of the consultation


    • Service of Execution of Returned Cheques

      View

      • Service of Execution of Returned Cheques

      Subject advice

      A new service related to registering a request for the execution of returned cheques for non-fulfillment of the full value of the cheque or partial fulfillment of the value of the cheque, through which the cheque bearer can apply for the service to implement and collect the remaining amount owed by the cheque owner in accordance with Federal Law No. 14 of 2020 amending some provisions of the Commercial Transactions Law No. 18 for the year 1993.

      Which helps to speed up the litigation process and raise the standards of the judicial work system and ensure the provision of the best judicial services to individual litigants. The direct execution of returned cheques is a qualitative transfer to the process of collecting the value of the cheque from what it was previously working. And through a fast-electronic service.

       

      Objective advice

       

      The advice aims to know the public's opinions and suggestions about the service and its importance in saving time and effort, and to make the cheque execution service of quality and speed and contribute to enhancing customer satisfaction.

       

      Expected decisions

       

      The Ministry will monitor the most prominent suggestions and opinions, study them, and take the appropriate action and amendment in this regard


      Outcome

      The service will be developed  based on public opinion

    • Letters Rogatory

      View

      • Letters Rogatory

      The letters Rogatory service provides a smart link between the state's courts to exchange judicial correspondence and enables the applicant to access his dues by seizing the property of the defendant anywhere in the country, which helps to speed up the litigation process and raise the standards of the judicial work system, and ensure the provision of the best judicial services to litigants and the rest of the groups concerned in the judicial work, such as lawyers and experts all over the country, and making the judicial implementation a swift and immediate matter. This service is a vital project requiring the transfer of courts within the process of smart transformation to a whole new stage, in smart linking between state courts and government departments and institutions, so that judicial 'correspondence' is exchanged among them through the smart system, whereas the requesting court sends the letter rogatory to the requested court via the system, which enables the requested  court to send the  letter rogatory  to the institution or department that has inquired about it to carry out the  letter rogatory. 

      Objective advice

      The advice aims to know the opinions and suggestions of the public on the service and its importance in saving time and effort, and making the judicial implementation a swift and immediate matter.

      Expected decisions

      The ministry will monitor the most prominent suggestions and opinions, study them, and take appropriate action and amendment in this regard. 


      Outcome

      The following have been added :-

      - Transferring the system to the ministry's infrastructure

      - Modify the entities by country

      - Adding the attachments feature for sent letter rogatory

      - Adding a user to letter rogatory inquire 

      - Automatic closure of letter rogatory that have passed 14 days from the date of response without action. 

      - add users requests. 

      - Adding the complaints and suggestions section in the system. 

      - Establishment of a CRM for the letter rogatory system to consider complaints and suggestions. 

      - Modify the dashboard to add a section for late letter rogatory.

      - Lock accounts that have not been logged in for 14 days

      - Forgot password feature

      - Activate SMS notifications

      - Changing the design according to the visual identity of the ministry

      - Smart phone application design and programming

      - Live Chat application service

      - Create a user guide for the letter rogatory and divide it into 3 sections

      - Linking with the Ministry's Active Directory

      - Modifying the mechanism for adding attachments to the letter rogatory system

      - Activate the messaging feature in the system

      - Modify reports by adding filters


    • Qualification of judges, prosecutors and lawyers on a distance-training course

      View

      • Qualification of judges, prosecutors and lawyers on a distance-training course




      Subject advice


      Although distance training was a method used by many educational and training institutions, it was used with a clump when the Covid-19 (Corona) pandemic appeared in various fields, The Judicial Training Institute has been required to continue basic training courses for prosecutors and lawyers to relate to the duration of the training requirement and has continued to conduct ongoing training courses, hold seminars for members of the Ministry of Justice and those related to remote legal work and bring this exceptional circumstance to the end. To stimulate the management capabilities of the Institute to search for the best means and methods and to provide the best of their abilities to carry out the training programs in a most effective manner.


      The advantages of remote training can be summarized in the following points:
      Reducing time and disengagement from training venue:
      The adoption of remote training reduced the duration for the trainee as it took time to reach the institute's headquarters. While remote learning can save time for attendance at training headquarters and does not need to be present at the training location and only requires entering a device Computer or even a mobile phone.
      Providing the opportunity to attend programs outside the state for the trainee and to benefit from a trainer outside the state:


      Remote training allows you to attend training courses regardless of their location, as it does not require that the trainee be present in the country in which the training is, which saves time and money of visa-entry or booking of travel tickets, hotel cost, etc. It is possible to benefit from the lecturers from outside the country and to save time and money.


      Objective advice


      The Ministry aims to develop the training system by providing remote training to the above-mentioned categories (judges - Prosecutors - Lawyers). Whether basic training and ongoing training to encourage the largest number of participants attending the courses, the Institute noted the difficulty of many members of the judiciary attending the actual courses on the grounds that they were away from their residence, and took time to attend the institute building.
      The institute also aims to benefit from lecturers who are located outside the country and to reduce the expenses of hosting and transportation for their actual presence


      Expected decisions


      , examine and make appropriate action and adjustment to the most prominent proposals and views thereon



      Outcome

       study and analyze the most prominent proposals and add the public's aspirations to take suitable actions


    • Minor payment service

      View

      • Minor payment service


                                                                               


      As part of the Ministry of Justice's pursuit of the UAE's Vision 2021 towards Smart Government, a  Minor payment service has been launched on the Ministry's website : www.moj.gov.ae where the guardian can submit various payment requests through the Ministry 'swebsite without having to access customer happiness centers.


      Objective advice

      Smart Services aim to reduce the time and journey of customers to obtain payment request by logging on to the Ministry's website and submitting a  payment request for free of charge.

       

      Expected decisionsdecisions


      Based on the  questionnaire's results, the service will be developed such as: processing the most frequent observation of customers, simplifying procedures, speeding up the system and increasing the efficiency of loading attachments, or electronic connection with the current system to view the balances of the minor without any effort on the guardian to provide a bank statement.

       


      Outcome

      The service was developed based on public opinion

    • Mobile Intellectual Property Department

      View

      • Mobile Intellectual Property Department





      Subject advice

      Mobile Intellectual Property Department


      - On 1/5/2018 and according to the resolution of the Minister ofJustice, the competent and mobile Intellectual Property Department was formed

      throughout the Federal Judiciary in the UAE which is the first along the Arab Gulf and locally within the State.


      - The establishment of this specialized and mobile department in the various emirates in the federal judiciary had achieved the Vision of the Ministry in " bringing justice to the customer" in obtaining intellectual property rights, trademarks and patents, and contributed to raising the efficiency and quality of the judicial services provided by preparing specialized judges to consider cases in an accurate and specialized manner. Therefore, the issued judicial sentences by these courts will establish specialized legal rules in the field of intellectual property that constitute a reference for the implementation of the Ministry's tasks related to trademarks and intellectual property.


      Objective advice

      The advice aims to know the opinions and suggestions of the public about the mobile intellectual property department and the importance of the role it plays in facilitating access to justice for customers in various emirates in the federal judiciary.


      Expected decisions

       examine and make appropriate action and adjustment to the most prominent proposals and views thereon. 


      Outcome

      The service was developed based on public opinion

    • Copy of cort judgment as proactive service

      View

      • Copy of cort judgment as proactive service



      Subject


      UAE’ Attorney General Office has launched a proactive public service, which is “copy of the

      sentence” based on the Ministry-of- Possibilities instructions via the development of a proactive service management to launch and implement initiatives and to develop packages

      of government services to the customer.


      Therefore, “copy of the sentence” was chosen as a proactive service by the public prosecution through which the physical presence of the customer to the customer service offices or placing a request via one of our channels is no longer requested. However, a “copy of the sentence” will be sent via online link automatically to the customer with a code to ensure the confidentiality of the data that he/she can access to immediately with the copy of the sentence.


      Objective of advice



      This service aims at facilitating the procedure for the customer to obtain “copy of the sentence” in order to facilitate the payment process and to achieve the public interest in

      saving time, effort and reduce the waiting time in customer service centers.


      Expected decisions


      The service will be launched soon and your suggestions will highly improve our quality of service provided. Therefore, all suggestions will be studied and implemented in order to meet the customer’s satisfaction. 


      Outcome

      The service was developed based on public opinion

    • Electronic marriage system

      View

      • Electronic marriage system


      The Ministry of Justice will send the approved electronic copy of the marriage contract through the electronic marriage system, so those who wish to

      marry can benefit from this service without bearing the trouble of attending to the headquarters of the courts, by sending an approved electronic copy of the marriage contract to the parties via e-mail directly after completing the contract procedures by the marriage officer electronically and approved by the judge


      Objective advice


      The advice aims to know the opinions and suggestions of the public on the service of sending an electronic copy of the marriage contract and its importance to facilitate  customer's access to the service without the need to go to the competent court




      Outcome

       study and analyze the most prominent proposals and add the public's aspirations to take suitable actions


      To view the service, please visit the link


      https://www.moj.gov.ae/en/services/esystems/defaultaspx.aspx

    • The UAE's legal portal

      View

      • The UAE's legal portal


      The new UAE legal portal was launched by the MOJ, in line with the 2021 UAE Vision and the MOJ Strategic Plan, in order to provide the best innovative services in updating, developing and upgrading legislation to the international standards, through legal culture archiving using the state-of-the-art techniques and methods.


      The Legal Portal aims to enable the public and professionals to research into a set of federal legislations in Arabic, including 4000 key themes and sub-themes, in addition to the issues of the Official Gazette since its creation in 1971, as well a set of more than 300 federal laws in English. This Portal also enables the perusal of the criminal and civil rulings of the Federal Supreme Court, more than 200 fatwas (advisory opinions) of Fatwa & Legislation Department at the MOJ from 1973, and more than 800 international agreement endorsed by the UAE and classified according to the states and themes, in order to diffuse legal knowledge and culture among the all stakeholders in different legal sectors, including judges and consultants, and public as well.    


      Objective advice


      The advice aims to know the opinions and suggestions of public about the services provided by the UAE Legal Portal, its importance and the quality of the electronic services provided

      Expected decisions


      The Ministry will monitor major suggestions and opinions, study them and take the action and make appropriate amendment concerning the same


      Outcome


      The service was developed based on public opinion

    • Development the website of Ministry of Justice

      View

      • Development the website of Ministry of Justice


                                                                     




      The Ministry of Justice aims to develop its current website in a new interactive interface, providing a wide range of services for the general public and

      legal users.


      Subject advice


      We are inviting you to share your creative ideas with us by filling survey and participating in achieving the desired development by your suggestions to be a part of our new website 




      Outcome

      study and analyze the most prominent proposals and add the public's aspirations to take suitable actions.

      The website of the Ministry of Justice has been updated 

      www.moj.gov.ae


    • Application called" My safe Society

      View

      • Application called" My safe Society

                                                       

                                                
                                                                   


      The Attorney General has launched a new smart application called” My safe Society”.  This app allows the public to report crimes or suspicious activities on social networking sites which may disrupt national and/or social security, general order or cases that have a negative impact on public opinions.

      This app aims at community involvement and participation in providing security against cyber crimes through communicating with the UAE attorney general office.

      This app ensures confidentiality of information as well any person reporting suspicious activities.

      The app is available for all public and for people of determination as well.

      Objective advice


      The advice aims to get the views and suggestions of public about “My safe Society”, how important it is and the quality of service relevant thereto. the app will be enhanced and developed by measuring the public interest therein and getting their developed views and constructive suggestions

      Expected decisions


      The Attorney General Office will Develop, monitor and study the most important proposals and add public aspirations to improve the quality of the App

      Outcome


      The service was developed based on public opinion

    • Mediation and Conciliation Centers- Ministry Of Justice

      View

      • Mediation and Conciliation Centers- Ministry Of Justice

      Counsel Topic


      ·   The role of Mediation and Conciliation Centers in the federal courts is to spread the spirit of reconciliation and widen the range of community tolerance, and reach to reconciliation and settlement by mutual consent, besides, implementing whatever agreed upon by the parties guarantees the rights of the plaintiff to be delivered in an easy and quick manner, the mediator listens to the parties and recognizes both the points of agreement and  conflict and tries to reach to a point at which both parties agreed upon, then both parties, the mediator and the judge will sign on the document that contains the consent.

      ·        The centers also aim at reducing the number of the incoming cases to the courts to save time and effort, quick cases disposition and achievement of Justice.

       

      Counsel Objective

       

      This counsel is designed to learn the views and suggestions of the public about the centers and their relevance to spread peace and reconciliation among the conflicting parties.

       

      Making decisions

      Flexibility of amending ministerial decision in accordance with the proposals, views and aspirations of the public.


      Outcome


      The establishment of Civil Mediation Centers has resulted in an increase in disputes reconciliation ratios, the statistics indicate that the ratio of

      reconciliation has increased from 31.1% in 2015 to 59.5% in 2018 as outlined below:



      Year

      2015

      2016

      2017

      2018

      Reconciliation Ratio

      31.1

      35.8

      59.4

      59.5

       

    • Office for the Management of the Proceedings- Ministry Of Justice

      View

      • Office for the Management of the Proceedings- Ministry Of Justice


      Subject advice

      The Ministry of Justice is pleased to publish Law No. 10 of 2014 regarding the establishment of the case management office for the Non-Criminal Matters, for the purpose of  launching a dialogue among the interested public on the provisions of the Act.

      The Ministry of Justice aims, through the law, to speed up the procedures and achieve a successful justice through the rapid ruling of disputes by enabling the judge to proceed to his fundamental role, namely the hearing of the case.

        The phase of case management is the preliminary one in the proceedings of the case, which is conducted by the Office for the purpose of processing the case and completing its initial elements to save the wasted court time as the result of pending cases to complete the requirements


      Objective advice

       

      This share aims at identifying the views and suggestions of the public about the case management office, and the purpose of its establishment is toachieve a successful justice through the rapid ruling of disputes


      Expected decisions


      The Ministry will monitor, and study the proposals and opinions and then take the appropriate action 



      Outcome

      Case management phase was included in smart justice system launched by the Ministry of Justice, the system allows litigators to register their disputes online, this process directly contributed to achieving the required goal which is quick disposition of disputes.